Whenever you reboot or turn off your computer, there is a possibility that you may come across a message having a title ?Bitdefender threat scanner.? The full message looks like this:
?A problem has occurred in Bitdefender Threat Scanner. A file comprising error info has been generated at C:\Windows\TEMP\BitDefender threat scanner.dmp.? You are powerfully encouraged to send the file to the developers of the application for further analysis of the error.
The most common cause of such error is the corrupted file most commonly Spybot. The reason lies in one of the .dll files of Spybot that gets corrupted. Usually, one of its .dll files gets corrupted that causes this issue.
It even doesn’t matter that you have installed Bitdefender on your system or not. It is commonly seen that the installation of recent updates from the program, cause the initiation of this problem. In contrast, there are many other users who don’t have installed Bitdefender but still, the error occurred.
In those specific cases, Spybot’s corrupted file is the culprit. You only have to replace those damaged Spybot files to get things normal again. There are three ways to get rid of this problem.
Method 1: Run a Patch
The first option is downloading and running of the patch. If the problem occurred through the upgrading of Bitdefender, then it is suggested to use the patch to fix the issue.
- First, you need to check for windows operating system of your computer.
- Then depending on your windows operating system download and run the patch.
- You can download the patch for 32 bit and 64 bit according to your needs.
Bitdefender presented this specific patch to solve the problem that occurred due to its updating. Therefore after running the patch, you should get rid of this issue.
Method 2: Fixing corrupted files
In order to remove Spybot’s corrupted files, follow these steps:
- Launch the file explorer in order to resolve the Bitdefender threat scanner. After starting the search for this path: C:\Program Files (x86)\Spybot ? Search & Destroy 2.
- Then look for a file named SDAV.dll, this is the culprit file causing an error.
- If you are couldn’t find the file named SDAV.dll in the folder, then go to the web and download the lost file
- When the file is downloaded, copy it and paste it to Spybot ? ?search and destroy 2? folder. Now paste SDAV.dll in the folder.
- When the SDAV.dll file is present in the folder, confirm the size. If you see the size is not exactly 32 KB, you have to change it readily because it is a corrupted one.
- For replacing, repeat step three and four and paste the new file. When going to paste the file a dialogue box may appear asking for “replace or skip files”. You have to click on replace the file in destination.
As soon as you successfully replace the corrupted Spybot file with normal one, the Bitdefender threat scanner error should not pop up again.
Method 3: Remove and Reinstall
Another way to get rid of this issue is to uninstall and reinstall Bitdefender software.
- First, you need to download the Bitdefender removal tool.
- Then run the downloaded removal tool to remove Bitdefender.
- Now again download the Bitdefender and reinstall it.
The error will no longer pop up.